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FREQUENTLY ASKED QUESTIONS

What is Hardwood Floor Refinishing?
Refinishing means sanding your floors down to bare wood, re-staining (with the color of your choice) and applying polyurethane. If you prefer oil-based polyurethane, we will apply 2 coats and lightly sand between coats. With water-based poly, 3 coats are used with light sanding between coats 1 and 2 and scuffing between coats 2 and 3. We always “tack” (clean the dust) before adding each coat of paint. This is the more popular method since it provides a finish that’s closer to perfection and only takes 2-4 days. With our low prices, our hardwood floor refinishing services are our most affordable.
What is Hardwood Floor Resurfacing?

Resurfacing is our signature service that gently sands away light scratches, scuffs, ground-in dirt, and dullness. It does NOT affect the color of the wood (other than brightening) and does NOT extensively sand away precious wood surfaces. This process can be used on any type of wood and is also our most cost-effective service. It starts at only 99¢ per square foot. Most projects can be completed in hours, rather than days.

I Have a Few Really Deep Scratches, Do I Need Resurfacing or Refinishing?
 
It’s important to understand that hardwood resurfacing is a service best used on hardwood that has only moderate scratches or wear and tear. Since sanding isn’t part of the method, we won’t be able to eliminate deep scratches with resurfacing. On the other hand, refinishing does involve sanding, so this method is much more qualified to remove deep scratches in your hardwood floor. If you have pets or children that are extra hard on your floors, then removing ALL scratches will most likely be temporary. Call us today to discuss the severity of your damaged hardwood floors, and we’d be happy to consult with you about which service would be best!
Can You Fix Warping?
Our refinishing service can actually correct some warping. You can see examples of this in our before and after gallery. If your floorboards are warped and in need of repair, please call us today to discuss your project needs.
I Have Pet Stains On My Hardwood Floors, Can You Fix It?
Cleaning pet accidents when they are fresh is the key to maintaining your hardwood floors. If cleaning with the steps outlined in the next section doesn’t fix the problem area, then the urine has probably soaked into your flooring and more serious hardwood floor restoration work will be required. We are confident in our ability to conquer most pet stains, but contact us to determine the severity of your stain.
What Do I Use To Clean Deep Stains On My Hardwood Floors?
White vinegar and water (1 part vinegar to 4 parts water). Prepare a spray bottle for little, everyday accidents and a bucket for the bigger stains. Scrub stains thoroughly. Once you’re sure the surface is clean, make sure to completely dry it before moving on. Beware of ammonia in cleaners; pet urine actually contains ammonia, and if your pet smells the ammonia where they last had an accident, they are more likely to want to relieve themselves in that same spot next time.
Is Your Process Really Dust Free?
Our hardwood restoration processes create very little dust thanks to our equipment mounted vacuums eliminating most of it. The only thing that remains is a very light coating of dust on the floor, but no airborne dust is generated ever. The remaining dust on the floor is vacuumed up, then the surface is cleaned with tack rags, leaving you with beautiful floors and no mess to worry about!
Is Your Process Odorless?

When it comes to resurfacing, we exclusively use waterborne products that hold “Greenguard” certification. The only noticeable scent is a faint aroma.

How Much Does it Cost to Refinish or Resurface a Hardwood Floor?
Like any home service, the full cost will depend upon the scale and size of the job, but our resurfacing starts at just $0.99 per sq/ft! We do our best to be transparent about the cost throughout the entirety of our process, and will keep you updated as we work. To find out the cost of your specific job, just give us a call for a free price estimate.

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